Do you have a question ?
Is your work guaranteed ?
Aren't Ray-Ban repairs more expensive ?
Not at all, we have been repairing Ray-Bans since we started back in the 90’s and our high standards of workmanship are applied to all makes and styles of frames so we can offer the same service to all our customers.
Do you repair all makes and types of eyewear ?
Is your cost fixed at £19.99, is there anything else to pay ?
In the event of new (genuine) parts / lenses / refurbishment, we would contact you prior to proceeding with any work in order to discuss the costs. If you choose not to proceed, we will refund / return your item at no charge to you.
How do you define a “genuine part” ?
If I’ve lost my side (arm), can you replace it?
Can you replace lenses ?
In many cases we are able to offer a generic (own brand) equivalent pair of lenses which conform to all UK required standards and offer a cost effective alternative to being forced to buy a new pair of sunglasses.
Can you repair Titanium frames ?
Where are you based ?
What happens if my item goes missing / gets damaged in transit ?
Our free post option (Royal Mail Recorded Delivery) carries no insurance or tracking information & we cannot be held liable for any loss or damage whilst in transit.